What every Migrada buddy agrees to before they can help students. Buddies are volunteers. Some also offer paid help as independent providers: that is their own business, not Migrada's. See also our terms of use.
Last updated 9 October 2026
This agreement is between you, the buddy, and Noah Rodman, sole trader in Vienna trading as Migrada (details in the Impressum). You accept it in the Migrada app by typing your full name and ticking the box. Migrada keeps a record of that acceptance.
You are a volunteer buddy. You answer questions in the community, create content for students from your country and help the students who share their case with you.
You are not paid by Migrada. There are no fixed hours, no duty to take part and no promise of students or income. This is not an employment contract and not a contract for services. You can stop at any time.
You are 18 or older. You are responsible for making sure that what you do, paid or unpaid, is allowed under your own residence permit and the law.
An overview of new requests without names or contact details (country, route, start, languages, age group and stage), so you can offer to help. In full, only the cases Noah gives you or a student shares with you: their answers, steps and dates. You never see documents, email addresses, the inbox or private notes. Students can stop sharing at any time.
Your access is personal. Do not share your login and keep your devices locked.
You act on Noah's instructions when you handle personal data in Migrada (Article 29 GDPR) and you keep it secret, also after you leave (data secrecy under § 6 Austrian Data Protection Act).
You give information and organisational help from your own experience, not legal advice. Point to official sources and say so when you are not sure. You never:
With a student under 18, messages stay on Migrada or go to a parent too, you do not meet them alone and you offer no paid help unless a parent or legal guardian agrees and pays.
You may offer paid one-to-one help as your own independent business, under these rules:
You keep the rights to what you create. You allow Migrada, free of charge and without a time limit, to use, edit, translate and publish what you create for Migrada (answers, guides, posts, videos), also after you leave. If you ask, your name is removed from it. Only share content you are allowed to share.
Migrada shows your photo, first name and city only if you agree separately. You can withdraw that at any time in your account: your photo comes off migrada.eu within 7 days and is not used in new posts. Posts already published on social media may stay.
You are responsible for your own paid help and for breaking this agreement. If someone makes a claim against Noah or Migrada because of your paid help or a breach of this agreement, you cover that claim and its costs, as far as the law allows.
Noah is liable to you only for intent and gross negligence, unless the law requires more.
Students can report a buddy to Noah. Noah may look into a report, pause your access while doing so and end it. Either of you can end this agreement at any time without giving a reason. Confidentiality and the content permission continue after the end.
Migrada keeps the record of your acceptance (name, email, version and time) for 3 years after you leave, as proof of what was agreed. If this agreement changes, you see the new version in the app and keep your access only once you accept it. Austrian law applies.
Buddies use this before any paid help. Students: ask for it before you pay anyone.
Independent offer from [your full name] For: [student's name] What I will do: [for example: check your document list, help you book appointments, answer your questions by message for 4 weeks] What is not included: legal advice, representation before any authority, writing or filing applications or any guarantee of a visa or a university place Price: [EUR amount], paid to me directly [when and how] Cancelling: [your terms] This is my own independent service. It is not offered by Migrada. Migrada is not part of this agreement and receives no payment from it. If the student is under 18, a parent or legal guardian agrees to this offer and pays. [your full name], [date] Agreed: [student or parent], [date]